Terms of Service

To use our website and purchase products from LufaDecor, you must:

• Be at least 18 years of age (or the age of legal majority in your jurisdiction).
• Have the legal capacity to enter into binding contracts.
• Provide accurate, current, and complete information during checkout or account creation.
• Use the website solely for lawful, personal, or legitimate business purposes.

LufaDecor designs and sells handcrafted, modern lighting fixtures, pendant lamps, table lamps, and home decor items.

• Natural Variations: Many of our lamps are made with natural, sustainably sourced materials such as wood, bamboo, rattan, paper, stone, and mouth-blown glass. Because these materials have organic grain, textures, and colour nuances, minor natural variations between individual pieces are normal, celebrate the authenticity of artisan craft, and are not considered defects.
• Product Descriptions: We make every effort to display the colours, finishes, dimensions, and specifications of our products as accurately as possible. However, actual colours may vary slightly depending on your monitor settings and ambient lighting in your home.
• Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue any design, or update product specifications at any time without prior notice.

• Currency: All prices are displayed and charged in United States Dollars (USD) unless explicitly stated otherwise.
• Price Changes: Prices for our products are subject to change without notice. Such changes will not affect orders that have already been confirmed.
• Taxes & Duties: Applicable sales taxes will be calculated and added at checkout where required by law. For international deliveries outside the United States, any local customs duties, import tariffs, or cross-border taxes are the sole responsibility of the customer.
• Payment Methods: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods displayed at checkout.
• Authorisation: By submitting your payment details, you confirm that you are authorised to use the chosen payment method and authorise us (or our third-party payment processor) to charge the full order amount.

• Order Placement: When you place an order on lufadecor.com, you are making an offer to purchase the selected items under these Terms.
• Confirmation: After placing an order, you will receive an automated order confirmation email with your order number and item summary. This confirmation indicates that we have received your order, but does not constitute formal acceptance.
• Order Acceptance: A contract between you and LufaDecor is formed when your order is dispatched and you receive a shipping confirmation email containing tracking information.
• Right to Cancel Orders: We reserve the right to decline, cancel, or limit any order for reasons including, but not limited to: product unavailability, errors in pricing or descriptions, suspected fraudulent or unauthorised transactions, or issues identified by our credit and fraud prevention systems. If your order is cancelled after you have been charged, we will issue a prompt and complete refund to your original payment method.

• Shipping Coverage: We ship our lighting fixtures across the United States and to select international destinations.
• Processing Time: Most standard orders are processed and prepared for dispatch within 1 to 3 business days. Handcrafted or made-to-order pieces may require additional preparation time, which will be indicated on the product page.
• Delivery Times: Estimated delivery windows are provided at checkout and in your shipping confirmation. While we partner with reliable carriers (USPS, FedEx, UPS, DHL), delivery dates are estimates and cannot be guaranteed. Delays caused by customs clearance, extreme weather, carrier disruptions, or incorrect shipping addresses are beyond our direct control.
• Address Accuracy: Please verify that your delivery address is complete and correct before completing checkout. We cannot be held liable for packages delivered to an incorrect address provided by the customer.

We want you to be completely delighted with your LufaDecor purchase.

• 30-Day Returns: We offer a 30-day return window from the date of delivery for eligible items.
• Free Return Shipping: Return shipping is free of charge for eligible returns.
• Full Refunds: Eligible returned items received in their original, unused condition with packaging intact will be refunded in full to the original payment method.
• Exclusions: Customised or personalised pieces made to order are non-returnable unless defective or damaged upon arrival.
• Full Details: For complete return instructions, conditions, and procedures, please review our official Return Policy at https://lufadecor.com/returns.

• Electrical Compatibility: Our lighting fixtures are manufactured and wired for standard electrical systems. Please verify voltage, socket type (e.g. E26/E27), and maximum wattage ratings specified on the product label and product page before installation.
• Installation: For your safety, we strongly recommend that all hardwired pendant lights, ceiling fixtures, and wall sconces be installed by a licensed and qualified electrician.
• Safe Operation: Always switch off the electrical supply at the main circuit breaker before installing, cleaning, or replacing bulbs. Do not exceed the maximum recommended bulb wattage. LufaDecor is not responsible for damages, injuries, or electrical faults caused by improper installation, misuse, or non-compliant bulbs.

• Ownership: All content on lufadecor.com — including lamp designs, photography, product descriptions, graphics, logos, brand names, videos, software, layout, and text — is the exclusive property of LufaDecor or its content creators and is protected by copyright, trademark, and other intellectual property laws.
• Limited License: You are granted a limited, revocable, non-exclusive, non-transferable license to browse the website and download or print pages solely for your personal, non-commercial use in connection with purchasing our products.
• Restrictions: You may not copy, reproduce, modify, distribute, publish, display, sell, license, or create derivative works from any part of our website or content without our express prior written permission.

When using our website, you agree that you will not:

• Violate any applicable local, national, or international law or regulation.
• Interfere with or disrupt the security, integrity, or performance of the website, servers, or networks.
• Use any automated device, scraper, crawler, spider, or script to monitor, copy, or index content from the website.
• Submit false, misleading, fraudulent, or defamatory information.
• Introduce viruses, malware, trojans, worms, or other malicious software.
• Attempt to gain unauthorised access to any account, server, database, or system connected to LufaDecor.

To the fullest extent permitted by applicable law:

• "As Is" Basis: Our website, content, and products are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, except as expressly stated by us or required by consumer protection law.
• Limitation of Damages: LufaDecor, its directors, officers, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages — including loss of profits, revenue, data, or home use — arising out of or related to your use of our website or products, even if advised of the possibility of such damages.
• Maximum Liability: In all circumstances, our maximum total liability to you for any claim arising out of or related to these Terms or your purchase of products shall not exceed the total amount actually paid by you to LufaDecor for the specific order giving rise to the claim.
• Consumer Laws: Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

These Terms, your purchases, and any disputes arising out of or related to your use of lufadecor.com shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law principles.

Any legal action, suit, or proceeding arising under these Terms shall be instituted exclusively in the state or federal courts located in the State of Maryland, United States, and you consent to the personal jurisdiction of such courts.

We reserve the right to modify, amend, or update these Terms at any time. When changes are made, we will update the "Last updated" date at the top of this page. Any revisions will take effect immediately upon posting to the website. Your continued use of the website or placement of orders following the posting of updated Terms constitutes your acceptance of those changes.